Order Process

US Acrylic Awards makes the ordering process simple and efficient. When you confirm your order online, a customer service team member will contact you by phone or e-mail, Monday-Friday, 8AM-4PM, Mountain Standard Time (MST) to confirm receipt of your order and go over details.

Your order will then be placed into production and you will receive a proof via email. Your response within 24 hours will help expedite production.

Please note: US Acrylic Awards will provide 2 free proofs with your order – one initial proof and another with requested changes if required. Any additional proofs will be charged $20 each per revision. It is your responsibility to review the proof carefully and completely for placement, spelling, and typos.

Upon approval, items will be produced to your specifications, and your products will be sent via USPS, Fed-Ex or UPS, based on chosen shipping preferences unless otherwise specified. When shipped, you will receive an email with a carrier tracking number and your order history will be updated online. Next, you will receive a delivery notification via email.