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Order Process

US Acrylic Awards makes the ordering process simple and efficient. When you confirm your order online, a customer service team member will contact you by phone or e-mail, Monday-Friday, 8AM-4PM, Mountain Standard Time (MST) to confirm receipt of your order and go over details. Your order will then be put into production and you will receive a proof via email. Your response within 24 hours will help expedite production. Upon approval, items will be produced to your specifications, and your products will be sent via USPS, Fed-Ex or UPS, based on chosen shipping preferences unless otherwise specified. When shipped, you will receive an email with a carrier tracking number and your order history will be updated online. Next, you will receive a delivery notification via email.

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