Shipping & Returns

Shipping

Orders over $200 are eligible for free ground-shipping to one location within the continental United States. Orders subject to free shipping are marked accordingly at checkout, and are customarily shipped by USPS Priority or FedEx Ground, M-F, 8-4, Mountain Standard Time (MST). US Acrylic Awards reserves the right to use substitute carriers as needed to fulfill orders in a timely manner.

Our shipping calculator estimates the number of days it will take for your products to arrive once shipped from our location in Glendale, Arizona. As a result of the ongoing COVID-19 emergency, certain packages may take longer than estimated to arrive.

Take advantage of our fulfilment services and have us ship your acrylic trophies directly to your recipients. This is especially beneficial in our work from home environments and makes online presentations more meaningful. Additional charges may apply.

Returns and Refunds

Merchandise returned within 15 days will result in a refund or replacement for defects, to include engraving errors that were not present on approved artwork.  Return authorization is required — please call customer service at 833-760-1816 for more information.